Locate, contain, communicate upon, segregate, and disposition inventory with quality issues, whether identified internally or by customer.
Initiate
Identify, categorize, assign, and champion quality items at any level of categorization, including NCMR, alert, CAR, and customer notification.
Manage inspection instructions, steps, dimensions, and frequencies at the item or routing step levels, generating for plant floor production use.
Full NCMR functionality for more rigorous implementations, including segregated material identification and labeling by lot, and full disposition processing via MRB.
Plant floor inspection data capture, both wirelessly and directly into SV, with exception notifications and alerts.
Progress
Configurable workflow and email communication throughout the process, internally and with customers.
Suspect or NCMR’d inventory segregated, sorted-reworked, and dispositioned via hold quantities, scrap quantities, and MRB.
Maintenance of employee training records and history.
Full customer return (RMA and credit memo), vendor return (debit memo), and rework functionality with segregation and measurement.
Deliver
Support for any customer required NCR or CAR formats with a single template.
Quality alerts throughout the system for vision by employees – plant dashboard, email, and via paperwork reminders.
Ability to warn or stop key events, including production start or shipping, based on quality item or NCMR statuses for the item(s).
Support for disposition of quality items and NCMRs to full completion.
Full reporting of open quality items, assignments, trends, customer required metrics, through core SV reports of Power BI.
